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We are here to help! Reach out to us through any of the following channels, and our team will assist you promptly.

Support

For general inquiries, please email us at support@astralhost.cloud.

Our support is available via:

Tickets

Need specific assistance? Open a ticket on Discord or in your customer area for personalized support.

Abuse Reports

If you need to report abuse, please email us at support@astralhost.cloud.

Ensure to include all relevant details, such as:

  • The IP address involved
  • The date and time of the incident
  • A brief description of the issue

We investigate all reports thoroughly and take necessary actions promptly. Our response time is typically within 12 hours—thank you for your patience.

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